We offer worldwide shipping for our handcrafted furniture and decor.

​

• Processing Time: We will confirm the estimated production and dispatch times upon order confirmation, depending on the product and customization.

• Shipping Time: Delivery times vary depending on the destination and the selected shipping method.

• Shipping Costs: Shipping costs are generally covered by the customer unless otherwise agreed (for example, free shipping on orders exceeding a certain value).

• Delivery Responsibility: We work with reliable courier services to ensure safe delivery. Once your order is dispatched, you will receive tracking information.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional charges that may apply in their country. We recommend checking your local import regulations before placing an order.

Returns Policy

Custom and Personalized Orders

​

Many of our products are made to order, crafted individually for each customer. According to Article 13 of the EU Consumer Rights Directive and Ukrainian consumer protection laws, returns are not accepted for goods made to the consumer’s specifications or clearly personalized unless the item is defective or damaged upon arrival.

​

Non-Custom Products

​

If you have purchased a non-customized, ready-made product, you have the right to request a return within 14 days of delivery, provided the item is unused, in its original condition, and in its original packaging. Shipping costs for returns are the customer’s responsibility unless the return is due to an error on our part or a defective product.